Terms & Conditions

These terms explain how product information and orders work through the Virgin Wakes website.

Last updated September 28, 2026

Products and availability

We display watersports gear, including dealer inventory and closeout items. Stock counts, product specifications, images and listed prices may change. Please confirm the exact model, size, color, included parts, availability and final price with us before paying.

Bag and orders

Adding an item to your bag does not reserve it or place an order. We confirm the item, applicable taxes, shipping or pickup costs, payment method and total before accepting an order. If an item is unavailable or its listed information is incorrect, we will tell you before completing the purchase.

Delivery and returns

Shipping and pickup arrangements are described in our Shipping Policy. Returns and refunds are described in our Refund Policy.

Equipment and warranties

Choose equipment suited to your experience and intended use. Manufacturer instructions and safety guidance apply to the gear you buy. If a product develops a defect, contact us so we can help identify the applicable manufacturer warranty or other available remedy.

Site use

Website content is provided to help you compare and select gear. Please contact us if a listing appears inaccurate. We may update these terms and will display the updated date on this page. Nothing here limits rights that cannot be waived under applicable law.